Features

Everything you need.
Nothing you don't.

A complete platform built specifically for campground operators. Every feature designed to save time, increase revenue, and delight your guests.

Reservations

A booking engine worthy of your property

From first click to check-in, every touchpoint is designed to convert browsers into guests and guests into regulars.

Interactive Site Map

Drag-and-drop visual map of your property. Guests see exactly where they'll stay.

Real-Time Availability

Inventory updates instantly across all channels. No more double-bookings.

Multi-Property Support

Manage multiple locations from a single dashboard with unified reporting.

Waitlist & Backfill

Automated waitlist management fills cancellations without lifting a finger.

Custom Booking Rules

Minimum stays, gap-night prevention, seasonal restrictions — your rules, enforced automatically.

Channel Distribution

Sync availability to Hipcamp, The Dyrt, and other listing sites.

Payments

Get paid without the headaches

Payment processing with automated invoicing, deposits, and refund management.

Instant Checkout

One-click payments with Apple Pay, Google Pay, and all major cards.

Automated Deposits

Collect deposits at booking and balance on arrival — fully configurable.

Split Payments

Group bookings can split the bill. Each guest pays their share directly.

Refund Policies

Define cancellation windows and automated refund calculations.

Revenue Dashboard

Real-time financial reporting with daily, weekly, and monthly breakdowns.

Tax Management

Automatic tax calculation and reporting for your jurisdiction.

Communication

Every guest touchpoint, automated

From booking confirmation to post-stay review request, deliver the right message at the right time.

Email Sequences

Pre-arrival instructions, check-in details, mid-stay check-ups, and post-stay follow-ups.

SMS Notifications

Real-time text updates for confirmations, gate codes, and urgent notices.

Unified Inbox

All guest conversations in one place — email, SMS, and platform messages.

Template Library

Customizable templates that match your brand voice and style.

Scheduled Messages

Set it and forget it. Messages trigger based on booking lifecycle events.

Review Requests

Automated review solicitation at the perfect moment after checkout.

AI & Intelligence

Your operations, supercharged

Machine learning that understands your business and makes it better every day.

Dynamic Pricing

AI-optimized rates based on demand, weather, events, and competitor pricing.

Demand Forecasting

Predict occupancy weeks ahead. Plan staffing and inventory with confidence.

Guest AI Assistant

24/7 chatbot trained on your property — answers questions, handles bookings.

Smart Insights

Surface patterns in guest behavior, booking trends, and revenue opportunities.

Churn Prevention

Identify at-risk guests and trigger retention campaigns automatically.

Natural Language Reports

Ask questions in plain English. Get answers with charts and data.

See it in action

Join the waitlist and be among the first to experience Campdesk.